Notes
Slide Show
Outline
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Racing in the Wireless World
March 10, 2005
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HorsePlayer Interactive
  • 1982: Account wagering legalized under the Criminal Code of Canada


  • 1997: WEG launched HorsePlayer Interactive (HPI), a free, fully automated telephone account wagering platform, on-line services and television channel


  • HPI Telephone Services


    • 257 IVR lines - 0 tellers
    • Results, Scratches, Odds & Changes line
    • Call centre support from 9AM until last race
    • Voice recognition based automated deposits
    • 2,000 customers/day
    • Over $2 million wagered weekly

  • HPI Online Services


    • WebTote™
    • HPIFund - Online account deposits
    • Online HorsePlayer Rewards
    • Free program downloads
    • myWEG.com
    • Free video streaming




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HorsePlayer Interactive
  • 1999: Licensed HPI to most other Canadian racetracks (excluding Southern Alberta, Manitoba & Quebec)


  • 2000: Introduced HorsePlayer Rewards program which rewards customers based on dollars wagered


  • HorsePlayer Rewards- 2 Tiered


    • All members earn HorsePlayer Points on every $ wagered
    • Top customers qualify for Take Out Adjustments ($5000/mo. +)
    • 2004 Results:
      • 40,728 customers across Canada
      • 37% of WEG handle tracked
      • $366 million tracked in 2004
      • 167,000 comps awarded worth $3.6 million

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HorsePlayer Interactive
  • 2001: HPItv (formerly TRN) launched across Canada via digital cable and satellite
    • 2 multi-track digital channels
    • 3 Pay-per-View channels
    • Over 400,000 HPItv subscribers

  • 2004: Launched web front end with HPIBET.com
    • First legal internet wagering site in Canada
    • Secure site with SSL encryption
    • Fully redundant architecture + professionally hosted = 100% up time
    • Designed to support other platforms, specifically wireless devices
    • Design parameters included speed and ease of navigation = a stand alone a wagering engine (SAM)
    • Allows user to “queue” wagers for future submission
    • Features live odds, horse names and scratches in wagering interface
    • 2004 Results:
      • 850 unique customers/day
      • $1.2 million wagered weekly
      • 30% higher daily wagering per account vs IVR


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HPIBET.com - Pick 3
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Wireless Wagering Opportunity
  • Projected uptake of web enabled wireless devices (Rogers Wireless- January 2004)
    • Canada: > 1,250,000 web enabled devices
    • U.S.: > 11,00,000 web enabled devices


  • WEG on-line survey of 1756 HPI customers (May 2004)
    • 78% of respondents own a wireless device, a further 5% intend to purchase within 6 months
    • Of those who currently own a wireless device, 55% are web enabled



    • 32% currently use the web feature on their wireless device (as compared to 17% of the total Canadian wireless user base)


    • 68% are willing to wager via a wireless device


    • 59% would be willing to upgrade their wireless device in order to be able to wager


    • 57% would be “very likely” to use a loaned wireless device on-track (23% would be somewhat likely)


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Wireless Solution
  • Two wireless applications under development, aimed at distinctly different customers
    • Thin Client - Wide distribution via WAP to typical cell phone
    • Thick Client- Targeted distribution to VIP customers via Microsoft Windows Mobile (Pocket PC) platform
  • Wireless architecture is an extension of the existing HPIBET.com infrastructure
  • Designed to operate anywhere cellular signal is available



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Thin Client
  • Telephone browser application running over cellular network


  • Accessible to most cell phones and PDAs purchased since 2003- leverage existing customer devices


  • As per HPI survey, 78% of users have a cell phone of which 55% are web enabled


  • Application available to over 15,000 existing account holders


  • Simplistic Forward/Back navigation


  • Simple bets placed in under 35 seconds


  • Race results sent to customers’ cell phone
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Thick Client
  • Rich, touch screen functionality, comparable to HPIBET.com


  • Application operates on Microsoft Windows Mobile and is resident on the device


  • Speed comparable to wagering on a SAM


  • Operates on Wi-Fi and cellular networks (performance optimized in Wi-Fi environment)


  • Wi-Fi network installed at Woodbine


  • Pocket PCs will be given to top HorsePlayer Interactive customers and available for loan/rental on track


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Log In
  • Registered customers authenticated with HPIBET User ID, HPI Account Number and Account PIN


  • Check Remember Me for future sign ins


  • 3 failed Log In attempts and account is frozen


  • Non-members can test application by logging in as a Guest


  • Non-members can sign up for account by clicking through to HPI account sign up page


  • Successful Log In automatically takes customer to track selection screen


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Select Track
  • Dynamic - List of all tracks available for wagering


  • Account information appears including customer name and current account balance


  • Race #, MTP for next available race is displayed for each track (updated automatically every 60 seconds)


  • Select Woodbine SB


  • Once track is selected, customer is automatically taken to next tab


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Select Race
  • All races in selected card appear


  • Buttons for completed or unavailable races shown as disabled (greyed out)


  • Select Race 1


  • Once race selected, customer automatically taken to next tab


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Bet Type
  • Gold panel shows details of bet composition i.e. race #, track and MTP in “ticket” form


  • All bet types available for selected race are displayed


  • Various options appear at bottom of screen- All, Clear, Qpick, Box, Queue, Place Bet


  • Select Win


  • Once Bet Type selected, customer automatically taken to the next tab


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Bet Amount
  • Denominations consistent with SAMs


  • Any denomination can be entered in Other $ field


  • Application will not accept invalid amounts (i.e. $1 Win bet)


  • Select $2


  • Once amount selected, customer automatically taken to next page
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Select Horses
  • All entries in selected race appear


  • Race number, program number, morning line or live odds and horse name displayed and updated


  • Horse selections and ticket price are displayed as the user selects & deselects horses


  • Scratches are displayed but unavailable for wagering


  • Select Tallys Tee


  • Queue and Place Bet buttons advance customer to next step


  • Select Place Bet
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Confirm Bet
  • Regulatory requirement that all bets must be confirmed after being placed


  • Bet is displayed in ticket


  • Options- Accept, Decline or Queue


  • Bets cannot be cancelled on-line, only by speaking with a rep. in HPI call centre


  • Select I Accept
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Bet Confirmation
  • Bet accepted by the tote


  • Account balance updated


  • Ticket Number and details presented


  • Repeat Same Bet


  • View streaming of race


  • Return to relevant tab to place a new bet


  • Select Type for next bet
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Alternative Setting - Landscape
  • $2 Triactor selected, Triactor screen displayed
  • Order of finish (1st, 2nd, 3rd) displayed on left
  • 1st and 2nd place finishers (#2 & #3) have been selected
  • 3rd place, horse # 5 Erikas Message is being selected
  • Select Queue
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Queue Bet
  • A new tab appears showing there is a bet in the queue
  • Queue feature allows customers to build, edit, delete and store bets while they follow the odds
  • Bet can be selected by checking individual boxes or selecting All
  • Expired bets in the queue remain displayed but cannot be placed



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Today’s Bets
  • Accessed via View or Bet Confirmation page
  • All bets placed during current day are displayed
  • Bet Button takes customer to Track page for next bet
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Race Results
  • Accessed from tool bar via View
  • Customer selects date, track and race to obtain results
  • Results updated every 60 seconds, available for 14 days
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Key Project Milestones
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Partnership Opportunity
  • Woodbine Entertainment Group currently services 90% of the Canadian account wagering market under license agreements with the local racetracks


  • Woodbine is looking to partner with U.S. tracks to manage and grow their account wagering businesses:
    • IVR based telephone account betting
    • HPIBET.com
    • HPIBET.com/wireless
    • On-line services
    • Call centre support
    • Player Rewards program

  • For more information contact:


  • Nick Eaves (416) 675-3993 ext. 2597
  • neaves@WoodbineEntertainment.com