|
1
|
|
|
2
|
- 1982: Account wagering legalized under the Criminal Code of Canada
- 1997: WEG launched HorsePlayer Interactive (HPI), a free, fully
automated telephone account wagering platform, on-line services and
television channel
- HPI Telephone Services
- 257 IVR lines - 0 tellers
- Results, Scratches, Odds & Changes line
- Call centre support from 9AM until last race
- Voice recognition based automated deposits
- 2,000 customers/day
- Over $2 million wagered weekly
- HPI Online Services
- WebTote™
- HPIFund - Online account deposits
- Online HorsePlayer Rewards
- Free program downloads
- myWEG.com
- Free video streaming
|
|
3
|
- 1999: Licensed HPI to most other Canadian racetracks (excluding Southern
Alberta, Manitoba & Quebec)
- 2000: Introduced HorsePlayer Rewards program which rewards customers
based on dollars wagered
- HorsePlayer Rewards- 2 Tiered
- All members earn HorsePlayer Points on every $ wagered
- Top customers qualify for Take Out Adjustments ($5000/mo. +)
- 2004 Results:
- 40,728 customers across Canada
- 37% of WEG handle tracked
- $366 million tracked in 2004
- 167,000 comps awarded worth $3.6 million
|
|
4
|
- 2001: HPItv (formerly TRN) launched across Canada via digital cable and
satellite
- 2 multi-track digital channels
- 3 Pay-per-View channels
- Over 400,000 HPItv subscribers
- 2004: Launched web front end with HPIBET.com
- First legal internet wagering site in Canada
- Secure site with SSL encryption
- Fully redundant architecture + professionally hosted = 100% up time
- Designed to support other platforms, specifically wireless devices
- Design parameters included speed and ease of navigation = a stand alone
a wagering engine (SAM)
- Allows user to “queue” wagers for future submission
- Features live odds, horse names and scratches in wagering interface
- 2004 Results:
- 850 unique customers/day
- $1.2 million wagered weekly
- 30% higher daily wagering per account vs IVR
|
|
5
|
|
|
6
|
|
|
7
|
- Projected uptake of web enabled wireless devices (Rogers Wireless-
January 2004)
- Canada: > 1,250,000 web enabled devices
- U.S.: > 11,00,000 web enabled devices
- WEG on-line survey of 1756 HPI customers (May 2004)
- 78% of respondents own a wireless device, a further 5% intend to
purchase within 6 months
- Of those who currently own a wireless device, 55% are web enabled
- 32% currently use the web feature on their wireless device (as compared
to 17% of the total Canadian wireless user base)
- 68% are willing to wager via a wireless device
- 59% would be willing to upgrade their wireless device in order to be
able to wager
- 57% would be “very likely” to use a loaned wireless device on-track (23%
would be somewhat likely)
|
|
8
|
- Two wireless applications under development, aimed at distinctly
different customers
- Thin Client - Wide distribution via WAP to typical cell phone
- Thick Client- Targeted distribution to VIP customers via Microsoft
Windows Mobile (Pocket PC) platform
- Wireless architecture is an extension of the existing HPIBET.com
infrastructure
- Designed to operate anywhere cellular signal is available
|
|
9
|
- Telephone browser application running over cellular network
- Accessible to most cell phones and PDAs purchased since 2003- leverage
existing customer devices
- As per HPI survey, 78% of users have a cell phone of which 55% are web
enabled
- Application available to over 15,000 existing account holders
- Simplistic Forward/Back navigation
- Simple bets placed in under 35 seconds
- Race results sent to customers’ cell phone
|
|
10
|
- Rich, touch screen functionality, comparable to HPIBET.com
- Application operates on Microsoft Windows Mobile and is resident on the
device
- Speed comparable to wagering on a SAM
- Operates on Wi-Fi and cellular networks (performance optimized in Wi-Fi
environment)
- Wi-Fi network installed at Woodbine
- Pocket PCs will be given to top HorsePlayer Interactive customers and
available for loan/rental on track
|
|
11
|
- Registered customers authenticated with HPIBET User ID, HPI Account
Number and Account PIN
- Check Remember Me for future sign ins
- 3 failed Log In attempts and account is frozen
- Non-members can test application by logging in as a Guest
- Non-members can sign up for account by clicking through to HPI account
sign up page
- Successful Log In automatically takes customer to track selection screen
|
|
12
|
- Dynamic - List of all tracks available for wagering
- Account information appears including customer name and current account
balance
- Race #, MTP for next available race is displayed for each track (updated
automatically every 60 seconds)
- Select Woodbine SB
- Once track is selected, customer is automatically taken to next tab
|
|
13
|
- All races in selected card appear
- Buttons for completed or unavailable races shown as disabled (greyed
out)
- Select Race 1
- Once race selected, customer automatically taken to next tab
|
|
14
|
- Gold panel shows details of bet composition i.e. race #, track and MTP
in “ticket” form
- All bet types available for selected race are displayed
- Various options appear at bottom of screen- All, Clear, Qpick, Box,
Queue, Place Bet
- Select Win
- Once Bet Type selected, customer automatically taken to the next tab
|
|
15
|
- Denominations consistent with SAMs
- Any denomination can be entered in Other $ field
- Application will not accept invalid amounts (i.e. $1 Win bet)
- Select $2
- Once amount selected, customer automatically taken to next page
|
|
16
|
- All entries in selected race appear
- Race number, program number, morning line or live odds and horse name
displayed and updated
- Horse selections and ticket price are displayed as the user selects
& deselects horses
- Scratches are displayed but unavailable for wagering
- Select Tallys Tee
- Queue and Place Bet buttons advance customer to next step
- Select Place Bet
|
|
17
|
- Regulatory requirement that all bets must be confirmed after being
placed
- Bet is displayed in ticket
- Options- Accept, Decline or Queue
- Bets cannot be cancelled on-line, only by speaking with a rep. in HPI
call centre
- Select I Accept
|
|
18
|
- Bet accepted by the tote
- Account balance updated
- Ticket Number and details presented
- Repeat Same Bet
- View streaming of race
- Return to relevant tab to place a new bet
- Select Type for next bet
|
|
19
|
- $2 Triactor selected, Triactor screen displayed
- Order of finish (1st, 2nd, 3rd) displayed on left
- 1st and 2nd place finishers (#2 & #3) have been selected
- 3rd place, horse # 5 Erikas Message is being selected
- Select Queue
|
|
20
|
- A new tab appears showing there is a bet in the queue
- Queue feature allows customers to build, edit, delete and store bets
while they follow the odds
- Bet can be selected by checking individual boxes or selecting All
- Expired bets in the queue remain displayed but cannot be placed
|
|
21
|
- Accessed via View or Bet Confirmation page
- All bets placed during current day are displayed
- Bet Button takes customer to Track page for next bet
|
|
22
|
- Accessed from tool bar via View
- Customer selects date, track and race to obtain results
- Results updated every 60 seconds, available for 14 days
|
|
23
|
|
|
24
|
- Woodbine Entertainment Group currently services 90% of the Canadian
account wagering market under license agreements with the local
racetracks
- Woodbine is looking to partner with U.S. tracks to manage and grow their
account wagering businesses:
- IVR based telephone account betting
- HPIBET.com
- HPIBET.com/wireless
- On-line services
- Call centre support
- Player Rewards program
- For more information contact:
- Nick Eaves (416) 675-3993 ext. 2597
- neaves@WoodbineEntertainment.com
|